Shipping policy

Shipping Policy

We are committed to delivering your orders quickly and securely.

1. Order Processing

  • Orders are processed within 1–2 business days
  • Orders placed on weekends or holidays will be processed the next working day
  • You will receive a confirmation email after placing your order

2. Shipping Time

Estimated delivery times:

  • Major cities: 2–5 business days
  • Remote areas: 3–7 business days

3. Shipping Charges

  • Shipping fees are calculated at checkout
  • Free shipping may be offered during promotions or on minimum order values

4. Cash on Delivery (COD)

  • COD may be available in selected areas
  • Please ensure availability of payment at time of delivery

5. Order Tracking

  • Once shipped, you will receive:
    • Tracking number
    • Courier details

6. Failed Deliveries

If delivery fails due to:

  • Incorrect address
  • Customer unavailability

The order may be:

  • Returned to us
  • Re-shipped at customer’s expense

7. Delays

Delays may occur due to:

  • Weather conditions
  • Courier service disruptions
  • Public holidays

We are not responsible for delays beyond our control but will assist in tracking your order.