Shipping policy
Shipping Policy
We are committed to delivering your orders quickly and securely.
1. Order Processing
- Orders are processed within 1–2 business days
- Orders placed on weekends or holidays will be processed the next working day
- You will receive a confirmation email after placing your order
2. Shipping Time
Estimated delivery times:
- Major cities: 2–5 business days
- Remote areas: 3–7 business days
3. Shipping Charges
- Shipping fees are calculated at checkout
- Free shipping may be offered during promotions or on minimum order values
4. Cash on Delivery (COD)
- COD may be available in selected areas
- Please ensure availability of payment at time of delivery
5. Order Tracking
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Once shipped, you will receive:
- Tracking number
- Courier details
6. Failed Deliveries
If delivery fails due to:
- Incorrect address
- Customer unavailability
The order may be:
- Returned to us
- Re-shipped at customer’s expense
7. Delays
Delays may occur due to:
- Weather conditions
- Courier service disruptions
- Public holidays
We are not responsible for delays beyond our control but will assist in tracking your order.